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Signicat Dashboard Privacy Statement

At Signicat, we value your privacy. The main section of this privacy statement describes which personal data Signicat collects from you, how Signicat processes personal data, and why Signicat collects the personal data in connection with Signicat's provision of the Signicat Dashboard.

# Signicat Dashboard

Signicat Dashboard represents the self-service interface that Signicat offers its customers to allow them to manage their services. It allows customers to onboard with Signicat, test the products in a sandbox environment, as well as configure and manage their products in a production environment; everything through one main gateway called Signicat Dashboard.

# Purpose of processing 

To provide access to the Signicat Dashboard and make its functionality available Signicat collects personal data from the Dashboard user.

When you sign-up or someone from your organisation signs you up for the Dashboard Signicat collects and stores your personal data that you provide to us. We use your personal data to grant you access to the Dashboard and create user accounts within the Dashboard to ensure security of the Dashboard. Signicat can also use your personal data for identifying you in case of account recovery and if we need to contact you with information about the Signicat Dashboard and the services we make available to you through the Dashboard.

If you procure our services via the Signicat Dashboard we use your personal data to invoice you or your organisation.

Signicat also collects and stores your personal data if you consent to us using your personal data to contact you about Signicat’s services and offerings .

# Tracking

Signicat stores functional cookies which are used to enhance the performance and usability of the Dashboard for the user, such as login data.

# Data Categories

Signicat can process the following categories of personal data if and when they are provided to us by you or your organisation:

  • Email address
  • First name
  • Last name
  • Phone number

# Data retention 

Signicat keeps your data for as long as you or your organisation uses our services.

If you or your organisation makes a request to delete your account, we will remove your account and all (personal) data associated with it from our systems within 30 days.

# Third-Party access

We engage various third parties to provide you with the Signicat Dashboard and associated services. We can share your personal data with these third parties, subject to appropriate security measures. These third parties are:

  • CRM system provider
  • Marketing system provider
  • Hosting provider
  • Invoicing provider
  • Analytics provider

# Your rights

If you want to exercise your rights under applicable data protection law or if you want more information about how Signicat collects, stores and processes your data, go to