Utilities - Signicat

Utilities and power grid companies are under pressure to offer great digital customer experience. Ditch passwords and let customers log in to their "my page" securely and friction free.

Go passwordless

Forgotten usernames and passwords generate noise for customer support. Go beyond passwords with secure login.
Secure self-service

High security logins mean you can automate more processes, such as opening a HAN port.
Single Sign On

Combine several solutions and logins into one portal, protected with secure user authentication.

With Signicat Express APIs, utilities companies can deliver secure login to their users without passwords. Authentication is done using electronic identity methods (eIDs) like BankID, NemID and more.

Secure login is easily embeddable on any "my page" customer portal – giving a friction-free and secure experience for the end customers, enabling automation and self-service, and reducing inbound requests for lost passwords.

Why do utility companies need authentication solutions?

With the utility industry in the spotlight, it’s crucial to provide a streamlined user experience. Customers expect to follow their own electricity and gas consumption online and keep track of usage. Both to keep their costs down but also to contribute to a smarter and more sustainable society.

For example, look at the new electricity meters, prepared for digital services that can help your customers find household's energy thieves. By activating the HAN port (Home Area Network) in the meter and connect using smart home equipment, your customers can check different data in no time.

Secure authentication from Signicat will help your customers keep track of important events and helps drive customer engagement.

Signing solutions for utility companies

Our digital signing solutions reduce time and costs spent on manual signing processes and improve compliance, as well as the user experience for customers and employees.
You can be sure of who signed when and what.

Legally binding digital signatures
Reduced security and compliance risks
Higher stakeholder satisfaction

Easier, faster & safer signing for utility companies

Signatures from Signicat hold up in any court and cannot be tampered with. They ensure that your processes meet legislative requirements of both signing and authentication regulations, as Signicat is eIDAS certified and is using approved standard formats in relation to signing.

By offering integrations to more than 30 national eIDs, we provide compliant authentication based electronic signing almost anywhere in Europe. We also have solutions for those who don’t currently have a national eID

Also, The administration of sensitive data in letters or papers with personal data lying on desks are avoided and the digital process will leave a better impression of the company as being up to date. Thus increasing chances of positive outcomes of agreements with potential partners, employees, and customers.

Why should utility companies use eID’s for signing?

At Signicat, we bundle signing with identity verification so you can be 100% sure of who signed and when. It makes life better for everyone involved, it’s faster, saves money and is extremely user friendly, both for B2C and B2B.

The digital signing process allows utility companies to get rid of manual signing processes and the benefits are many:

No more printing, scanning, emailing, or even worse, posting customer contracts. Not to mention that the customer can avoid the same tedious process.
Free up time spent on administration tasks, since this process is digital and can be offered in real-time, 24/7.
Your customers are up and running in no time.
Contracts are safely stored and can be retrieved in seconds. No more paper storage that takes up unnecessary office space.
The signing solution can also be used internally at utility companies when handling employee contracts (HR).

Choose your signing solution

Choose the electronic signing solution that fits your requirements:

Enterprise

Fully customized solution with the highest level of compliance and support to fit your unique needs.
- More complex use cases
- European identity methods
- Integrate with business processes
Perfekt för Tailored for you

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