Europæiske ERV Case Study

Digital Identity in Travel insurance services

The customer fills in the health declaration online, and uses NemID to add a digital signature.

Let your IT system do the work

Do you have the necessary insurances against illness or accidents when travelling? The new web application at Europæiske ERV simplifies all you travelling needs. You can get answers to most questions, as well as buying the insurances you need for a safe travel.

Almost half of the travel insurances are sold on-line, and now even more digital services are available. One of the new services is simplified management of health declarations. In some cases, the insurance company requires a health declaration when buying travel insurance, for example if the customer suffers from a chronic disease.

Due to the sensitive nature of a health declaration, confidentiality is essential, as well as ensuring the correct identity of the customer. Europæiske ERV has, in cooperation with Signicat, developed a digital signature solution, where the customer fills in the health declaration online, and uses NemID to add a digital signature. Europæiske ERV is continuing the cooperation with Signicat to create additional digital services.

europeiske
Europæiske ERV was the first provider of travel insurance in Denmark and today retains the leading position in the travel insurance market.