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How to Master B2C Customer Onboarding

Onboard Customers in Minutes, Not Days

Create the secure, fast, and smooth digital experience your customers expect. Signicat helps you verify identities, collect data, and stay compliant from day one.

Let's automate your onboarding

Trusted by Thousands Across Europe

Join over 13,000 organisations already using Signicat

Why Choose Signicat?

Three Key Benefits of Smarter B2C Client Onboarding

  • Convert More Customers

    Fast, digital identity verification means fewer drop-offs and faster go-lives.

  • Automate Risk Checks

    Built-in compliance and fraud detection tools reduce workload and errors.

  • Boost Lifetime Value

    Reuse verified IDs and logins to simplify future interactions and increase retention.

Mastering B2C onboarding

Step-by-Step: From Sign-Up to Verified Customer

Step 1

Instant Identity Verification

Kickstart onboarding with instant ID verification powered by local eIDs or biometrics through Signicat VideoID. Build trust from the very first interaction while reducing time and fraud risks. 

Key benefits
- Speed up onboarding with instant verification. 
- Reduce drop-off rates by simplifying the process.
- Strengthen customer trust with secure ID checks.  

Our solutions

Step 2

Data Verification and Sanctions Screening

Streamline data collection by auto-filling forms with verified national registry data. At the same time, ensure your business stays secure with automatic AML/PEP compliance checks.  

We have 240+ data sources available

Benefits
- Save users time by eliminating manual data entry.  
- Stay compliant with global regulations effortlessly.    
- Reduce errors with trusted, accurate data.  

Our solutions

Step 3

Credit Risk Checks

Stay ahead of potential issues by screening customer profiles using Creditsafe or Experian. Proactively identify credit risks and protect your business from financial exposure

Key benefits  
- Spot credit risks before they become problems.   
- Prevent financial losses with early detection. 
- Get actionable insights from trusted sources.

Our solutions

Step 4

Secure Digital Signing

Simplify agreements with fully compliant digital signing using Qualified Electronic Signatures (QES). Fast, secure, and legally binding for a more professional experience.    

Key benefits 
- Ensure agreements meet legal standards with QES.  
- Speed up approvals to keep things moving.
- Deliver a smooth, trustworthy customer experience.

Our solutions

Step 5

Advanced Fraud Prevention

Stay one step ahead of fraud with powerful AI-driven detection tools. Use registry data, biometric signals, and advanced AI to identify and block risky activity before it impacts your business.

Key benefits 
- Catch fraudulent activity early with advanced tools.  
- Protect your business and customers from harm.  
- Reinforce trust with robust security measures. 

Our solutions

Step 6

Effortless Future Logins

Make returning easy with MobileID or ReuseID. Customers can skip passwords and jump straight into their accounts in less than a second, ensuring a smooth, hassle-free experience.

Key benefits  
- Improve user retention with quick logins.  
- Eliminate password frustrations.  
- Create a seamless return experience for loyal customers.  

Our solutions

and...

It's very easy to build!

Streamline B2C onboarding with Signicat Mint, our intuitive drag-and-drop journey builder! With no technical expertise required, you can effortlessly design, build, and launch secure and compliant customer flows all by yourself. Creating trust journeys has never been easier!

For more complex, very high volume and risk-based setups, RiskFlow Orchestration is the perfect solution. And if you need extra support, our experts are here to help. We’ll design, configure, and set up the perfect trust journey for your business. 

No heavy lifting, no guesswork—just efficient, compliant B2C flows tailored to you.  

"The services seamlessly integrate into our business applications, creating a unified and efficient user experience for both our team and end customers."

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Trusted Across Europe

Security & Compliance

Signicat helps you meet even the most rigorous standards in digital identity and data protection:

- ISO/IEC 27001 and ISO/IEC 27701 certified
- GDPR-compliant for all personal data handling
- eIDAS (QES) certified across the EU
- Fully trusted by banks, fintechs, and telcos

Let us worry about compliance so you can focus on conversion.