Trusted digital identity lifecycle in retail banking
Manage the entire digital customer engagement journey through the Signicat platform, from onboarding to archiving.
Beneficios
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High-assurance identity validation
Reduce risk and fraud through verified digital customer identity, digitally.
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PSD2-compliant mobile authentication
Improve your user experience with streamlined, secure mobile authentication.
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Regulatory Compliance
Meet KYC and AML requirements around identity proofing.
Build a trusted relationship with customers through secure, efficient digital identity.
Moving to digital-only customer onboarding is a must-have these days for retail banking institutions. Requiring a manual, paper-based process is no longer acceptable to many consumers. But once a digital process is in place, there is still a large opportunity for improvement. Almost 40% of customers abandon digital onboarding processes due to cumbersome application processes*.
Through streamlined digital onboarding solutions, banks and credit card issuing organizations can improve conversion rates and customer engagement. Furthermore, through secure, mobile-first ongoing customer engagement, you can provide more value by providing access to information and services via a mobile interface. Providing advanced electronic signing functionality to streamline the signing of agreements and obtaining consent enables you to better service your customers.
Meer vertrouwen + gebruiksvriendelijkheid = hogere conversie.
Het Digital Identity Platform zit boordevol geavanceerde oplossingen voor online identificatie die uw conversieratio een boost zullen geven. Van real-time identiteitsverificatie (conform Wwft), tot omnichannel ‘strong customer authentication’ (conform PSD2) en rechtsgeldige elektronische handtekeningen. Het platform biedt alle bouwstenen om op basis van uw situatie het online identificatieproces optimaal in te richten. Dit geeft klanten een veilig en vertrouwd gevoel. Het resultaat: hogere conversie, en meer tevreden klanten.
Beneficios
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Voordelen:
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Verbeterde gebruikerservaring
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Efficiëntere dienstverlening
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Reduceert fraude
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Hoger conversieratio