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Fortum

Fortum selected Signicat’s secure authentication service initially in the Finnish and Swedish market, and later introduced it also in the Norwegian market.

– Signicat’s secure authentication as a service in Norway, Sweden and Finland is cost efficient and has provided Fortum time savings.
Maiju Vuorinen logo
Maiju Vuorinen
Development manager, Fortum Consumer solutions

The challenge

Fortum Consumer Solutions is the leading utility company in the Nordics. The company delivers sustainable and environmentally friendly energy, mobility and security services to its customers.

The solution

Fortum selected Signicat’s secure authentication service initially in the Finnish and Swedish market, and later introduced it also in the Norwegian market. Signicat delivers secure authentication to all three countries through a single integration. As a result, Fortum Consumer Solutions’ consumer customers in Norway, Sweden and Finland can use their existing eIDs – BankID in Norway and Sweden and online banking credentials in Finland – to securely login to MyFortum self service, the Fortum mobile app or when they contact Fortum customer service.

The result

Secure authentication as a service provides Fortum with time savings and cost efficiency, thanks to Signicat’s solution, which covers all Nordic countries through a single integration. Secure authentication based on eIDs has been positively welcomed by Fortum’s customers.