Mini
Signicat Global Solutions enables standardised onboarding for BMW Group across 24 countries
Signicat Global Solutions has helped MINI, part of the BMW Group, transform customer onboarding. By implementing a fully digital process, Signicat enabled MINI to replace paper-based steps with a fast, secure, and compliant solution across multiple markets.
Challenge
Onboarding across multiple European markets can be complex, with manual identity checks, country-specific processes, and physical signatures often causing delays and inconsistency. There was a clear need for a unified approach that works efficiently for customers while remaining compliant with AML and regulatory requirements.
Solution
Signicat Global Solutions provides a tailored onboarding platform that allows customers to verify their identity using local eIDs, biometric checks or document verification and sign contracts using Qualified Electronic Signatures (QES)—all in a single digital flow. The solution also includes micropayment services, address verification, and name matching to enhance security and data accuracy. Signicat’s team provided strategic support on both regulatory and technical requirements, ensuring smooth deployment in 24 countries, including the UK, Ireland and Germany.
Result
Customers now complete onboarding without paperwork, delays or manual checks. The solution reduces fraud risk, protects sensitive data, and ensures full AML compliance. With one platform running across multiple markets, BMW Group has a scalable framework that simplifies onboarding while meeting local regulations.