Gemeente Stichtse Vecht

Municipalities depend on secure digital access to deliver services to residents and organisations, whether that is applying for subsidies, requesting permits or completing online forms. At Gemeente Stichtse Vecht, that demand was spread across multiple applications, each with its own eID setup. Over time, this made it harder to maintain a clear overview and manage contracts, costs and integrations consistently.

By adopting Signicat’s eID Hub & Wallets approach, the municipality took steps towards a more centralised model. The aim was to bring key integrations into one place and create a foundation that can scale as authentication needs change.

Challenge

Like many municipalities, Stichtse Vecht supports a range of digital services across different teams and systems. Over time, multiple applications were introduced and each implemented its own eID integration. While these setups worked for each application, the overall landscape became difficult to oversee.

Internally, the municipality identified a clear need: more control and visibility across eID contracts and integrations, and a structured way of managing authentication across the organisation.

Key challenges included:

• Several applications, each with separate eID integrations.
• Limited oversight of what was connected, where, and who owned it.
• A growing need to organise contracts and integration management in one place.
• A desire to be prepared as authentication requirements and standards change.

The municipality wanted to move from separate integrations to a model that is easier to manage, without disrupting service delivery.

Solution

To centralise and simplify authentication, Gemeente Stichtse Vecht implemented Signicat’seID Hub & Wallets approach. This brought multiple eID methods and use cases under one integration point.

The municipality uses eID Hub & Wallets to integrate:

• DigiD for residents (individuals).
• eHerkenning for organisations.
• eIDAS for cross-border authentication where relevant.

These eIDs support workflows such as:

• A resident applying for a subsidy
• An organisation applying for a permit

Why Signicat

The municipality’s priority was to find a solution that:

• Provides control over the current online authentication landscape.
• Supports the eID methods used in their services today (DigiD, eHerkenning and eIDAS).
• Helps them prepare for future needs.

The municipality was already using Signicat for eHerkenning integration in their forms and wanted to see what more could be centralised, so Signicat became the natural option.

How it works

Instead of maintaining separate authentication setups per application, Stichtse Vecht uses Signicat as a central integration point. When a resident or organisation starts a digital journey, the service routes them to the relevant eID method (DigiD, eHerkenning or eIDAS). Because the integration is centralised, it can be reused across multiple applications, reducing duplicate work and simplifying ongoing management.

The municipality also uses the Signicat Dashboard as a central place to manage integrations.

Result

The municipality does not yet have measurable figures to share, but the move to a centralised model is already delivering practical benefits.

The municipality reports:

• More insight into integrations and applications across the organisation.
• The ability to use one integration across multiple applications, reducing duplication.
• Increasing visibility into costs.
• A useful side effect: the work has started a wider discussion about how online authentication methods should be used across service delivery.

What’s next

With a central integration model in place, the next step is likely to extend and refine it. This could include connecting more applications, continuing the work on cost insight and governance, and agreeing on how different authentication methods should be used across services.

For Gemeente Stichtse Vecht, the foundation is now in place: improved oversight, a clearer integration approach, and a platform that supports future decisions.