“Signicat’s secure authentication as a service in Norway, Sweden and Finland is cost efficient and has provided Fortum time savings.”

Maiju Vuorinen Development manager Fortum Consumer solutions

The challenge

Fortum Consumer Solutions is the leading utility company in the Nordics. The company delivers sustainable and environmentally friendly energy, mobility and security services to its customers.

The solution

Fortum selected Signicat’s secure authentication service initially in the Finnish and Swedish market, and later introduced it also in the Norwegian market. Signicat delivers secure authentication to all three countries through a single integration. As a result, Fortum Consumer Solutions’ consumer customers in Norway, Sweden and Finland can use their existing eIDs - BankID in Norway and Sweden and online banking credentials in Finland – to securely login to MyFortum self service, the Fortum mobile app or when they contact Fortum customer service.

The result

Secure authentication as a service provides Fortum time savings as well as being a cost efficient solution, because Signicat’s secure authentication solution covers all Nordic countries through a single integration. Secure authentication based on eIDs has been positively welcomed by Fortum’s customers.


About the client

Consumer Solutions is responsible for Fortum’s retail electricity and gas business in the Nordics, Poland and Spain.

Tonje Moe Smith-Hansen

Tonje Smith-Hansen

Delivery Manager

Telia Norway

What other customers say

“Signicat is focused, has superb information systems, and all employees are very attentive to our needs. They are the best partner for secure ID.”

Get in touch

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