DNB

Challenge

Digitalisation is a key competitive factor in the financial sector, and DNB seeks to lead the way by offering digital workflows that make financial services more accessible and user-friendly for both individuals and businesses.

Digital signing is a crucial element of digitalisation, making the choice of provider an important decision. Competing against both national and global players, Signicat was selected due to its superior technological platform and its ability to meet DNB's future needs.

Solution

A critical requirement for the solution was its ability to scale across borders, offer rich functionality, and comply with European regulations, including EBA, PSD2, GDPR, DORA, and eIDAS, as well as requirements from the Norwegian Financial Supervisory Authority.

For DNB, it was essential that Signicat's solution meets both current and future demands. DNB sought a provider that is a leader in its field, with a strong product focus, adaptability, and a customer-centric approach.

Result

DNB has implemented the solution for new processes and is in the process of migrating signing traffic from previous systems.

"Digital signing is crucial for effective digital workflows in the financial industry. Therefore, the choice of provider was important," says Mona Kristine Andersen, Division Director and Digital ID Manager at DNB.

The result of digitalisation is a significant improvement in efficiency, resource utilisation, and customer experience.