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Can you trust your customers are who they say they are?

You need absolute certainty, but inflexible security hurdles are causing up to 68% of users to abandon registration.

Getting the right mix of passports, eIDs, and biometrics is crucial—but it shouldn't hurt your growth. You don't have to choose between strict security and high conversion. Download the report to uncover the root causes behind these drop-offs and learn how to build a fast, compliant onboarding flow.

Get all the key findings from 'The Battle to Onboard' Report

Leading organisations worldwide trust Signicat for ID document checks

Stop the drop offs...

68% of potential customers leave due to bad onboarding experience. Manual steps, complicated processes and confusing UX send them running.

... with smooth KYC and AML compliant digital onboarding

Streamline your onboarding across all digital channels and borders, and watch your conversion rates take off.

Key findings at a glance

  • Onboarding is just getting worse

    68% of consumers abandoned an application – up from 63% in 2020.

  • High expectations = More demanding customers

    Abandonment is highest in Nordics, despite widespread eID use.

  • Data protection is important

    92% of consumers are concerned about data privacy.

Identity verification methods

Identity Proofing is all about finding evidence of who a person really is. Signicat provides digital identity methods to achieve this anywhere in the world, without human intervention.

Our solutions are like an à la carte menu. Choose the ID verification methods that fit your security level needs:

  • Allow your customers to easily verify their identity with national or public eIDs such as BankID or MitID. 

    Using these highly secure methods, you can ensure peace of mind and have the highest level of fraud protection, while providing your customers a convenient way to onboard.

  • Allows you to securely scan international identity documents using video-based verification techniques and obtain verified identity data in the identity proofing process.

  • Check and monitor customer data against leading national and commercial registries – for both natural persons and organisations.

  • CDD does not stop when a customer is onboarded.
    Monitor changes to an individual's identifying data over time.

How it works

Get a compliant, high-converting onboarding process by automatically sorting out «the bad eggs» in real-time:

1. Verify identity, use eIDs and document scan
2. Remove unqualified users with AML screening
3. Enrich user data from data sources
4. Welcome your new customers!

Our approach to compliance

At Signicat, compliance isn’t just a box-ticking exercise. It’s an opportunity to build trust, improve efficiency, and unlock growth for your business. Our solutions are tailor-made to the unique regulatory requirements of Europe, helping you eliminate complexity and focus on growth. 

With decades of experience supporting organisations like yours, we understand the regulatory landscape and offer tailored solutions that adapt to your industry, jurisdiction, and business model.