Signicat on-boarding report from 2016 still topical
Early 2016 we conducted a market research revealing some of the challenges consumers are facing when they want to change bank or “buy” financial services. This underlines the need for frictionless and great user experience if you want to sell more or attract new customers for your financial services.
The research told that more than 40% abandons due to too complicated on-boarding processes. Find the full report here.
Last week Chris Lemmon at FStech did a post on a new survey with same conclusions as the Signicat report – consumers won’t spend more than 20 minutes on an application for financial products online. Find the article here.
Take a look at some of our customer references and learn how we have helped them improving their customer experiences entering the digital age.